Terms of Service

Effective Date: 09-24-24

Welcome to Trustwell Outdoor Living (“we,” “our,” or “us”). By using our website and engaging our services, you agree to comply with the following Terms of Service (“Terms”). If you do not agree to these Terms, please do not use our website or services.

1. Services Provided

Trustwell Outdoor Living provides custom outdoor living solutions, including but not limited to outdoor kitchens, porches, pergolas, masonry, turf, landscaping, irrigation, lighting, and patios. All services are subject to written project agreements, which will outline specific details such as project scope, timelines, and payment terms.

2. Use of the Website

By accessing and using our website, you agree to the following:

  • You will not use the site for any unlawful or prohibited activities.

  • You will not attempt to disrupt the functionality of the site, hack into our systems, or impersonate other users or Trustwell Outdoor Living.

  • You are responsible for ensuring that any information you submit to us is accurate and up to date.

3. Intellectual Property

All content on the Trustwell Outdoor Living website, including text, images, designs, and logos, is the property of Trustwell Outdoor Living or its licensors. You may not copy, reproduce, modify, or distribute any part of the content without our express written permission.

4. Project Agreements

All custom outdoor living projects provided by Trustwell Outdoor Living are governed by individual project agreements or contracts. These contracts will define:

  • The scope of work.

  • Project timelines.

  • Responsibilities of both parties.

  • Payment terms (specific to each project).

Changes to project scope or terms must be agreed upon in writing by both parties.

5. Payment Terms

Payment terms for each project are unique and specified in the individual project agreement. Payments are typically structured as follows:

  • An initial deposit to begin the project.

  • Progress payments as outlined in the project agreement.

  • Final payment upon project completion.

Failure to make timely payments may result in delays or termination of services. Specific payment schedules and conditions will be included in each project’s contract.

6. Refund Policy

Due to the custom nature of our services, refunds are not typically offered. If a project is canceled before completion, any refund or payment adjustments will be made based on the amount of work completed at the time of termination, and as detailed in the project agreement.

7. Revisions and Changes

Clients are entitled to revisions as outlined in the project agreement. Additional revisions beyond those agreed upon will be billed at an hourly rate, which will be included in the project contract.

8. Limitation of Liability

To the fullest extent permitted by law, Trustwell Outdoor Living will not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your use of our website or services. This includes, but is not limited to, loss of data, profits, or other intangibles, even if we have been advised of such damages.

9. Termination of Services

We reserve the right to terminate or suspend access to our services at any time for any reason, including if you breach any part of these Terms or the specific terms outlined in a project agreement. Upon termination, all outstanding payments will become due immediately.

10. Governing Law

These Terms are governed by the laws of the State of Texas, without regard to its conflict of law principles. Any legal actions or disputes related to these Terms or our services must be filed in the state or federal courts located in Texas.

11. Changes to the Terms

We reserve the right to modify or update these Terms at any time. Any changes will be posted on this page, and the effective date will be updated accordingly. Continued use of our website or services after changes are posted constitutes your acceptance of the revised Terms.

12. Contact Information

If you have any questions about these Terms or your project agreement, please contact us at:

Trustwell Outdoor Living
Email: Guy@Trustwelloutdoorliving.com
Phone: (682) 330-3221
Address: 1800 Teague Dr Suite 111, Sherman, TX 75090