Privacy Policy

Effective Date: 09.24.24

At Trustwell Outdoor Living (“we,” “our,” or “us”), we value your privacy and are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you interact with our website and services.

1. Information We Collect

We collect the following types of information:

  • Personal Information: This includes your name, email address, phone number, and any other information you provide voluntarily through forms on our website or through communication channels.

  • Non-Personal Information: We collect non-personal data such as browser type, IP address, pages visited, and site usage details using cookies and similar technologies to help improve user experience.

2. How We Use Your Information

We may use the information we collect for the following purposes:

  • To respond to inquiries and provide the services you request.

  • To communicate project updates and related information.

  • To analyze website usage and improve performance.

  • To manage custom home design and outdoor living projects.

  • To provide updates or marketing communications, only if you’ve opted in.

3. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your data in the following situations:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in delivering services. These providers are contractually obligated to keep your data confidential and use it only for the purposes for which it was disclosed.

  • Legal Compliance: We may disclose your information to comply with legal obligations, such as responding to court orders or legal processes, or to protect our rights and the safety of others.

4. Project-Based Payment Terms

Payment terms for services provided by Trustwell Outdoor Living are specific to each project. All details regarding payment schedules, fees, and any financial agreements will be clearly outlined in individual contracts or project agreements. We do not collect payment information directly through our website.

5. Data Protection and Security

We take reasonable precautions to protect your personal information from unauthorized access, misuse, or disclosure. However, no data transmission over the internet or electronic storage method is completely secure, and we cannot guarantee the absolute security of your data.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience and gather analytics. You can control cookie settings through your browser; however, disabling cookies may affect certain functionalities of the website.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Right to Access: You may request a copy of the personal data we have collected about you.

  • Right to Update: You can request updates or corrections to your personal information.

  • Right to Delete: You can request the deletion of your personal information, subject to legal and contractual obligations.

  • Right to Opt-Out: You may opt out of receiving marketing communications at any time by following the unsubscribe link in our emails.

To exercise any of these rights, please contact us using the information below.

8. Children’s Privacy

Our website and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we discover we have inadvertently collected such data, we will take steps to delete it.

9. Links to Third-Party Websites

Our website may contain links to third-party websites. Trustwell Outdoor Living is not responsible for the privacy practices or content of these external sites. We recommend reviewing the privacy policies of any third-party sites you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with an updated effective date. Your continued use of our website and services following any changes indicates your acceptance of the updated Privacy Policy.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how we handle your personal information, please contact us at:

Trustwell Outdoor Living
Email: Guy@Trustwelloutdoorliving.com
Phone: (682) 330-3221
Address: 1800 Teague Dr Suite 111, Sherman, TX 75090